What is CTI ..?

Who need handsets? Computer Telephony Integration - or CTI for short - is the way forward.

Formerly a big business luxury - with a big price tag to match - CTI has moved out of the call centre and gone mainstream.

CTI links your computer ( or network) to your telephone system – delivering a range of features that make running your business a whole lot easier.

'Click to call’, gets your business moving faster.  Forget wrong numbers – connect to your customers onscreen with a single click. It’s fast, it’s fun - and it saves you money…

'ScreenPop' gives you second sight.  You see who’s on the line, onscreen – even before you pick up the call. 

Then manage 'in-house' call transfers swiftly and professionally with a host of intuitive features...

 

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